Units 1 & 2 Baileys Estate
Coolham
West Sussex
RH13 8GR

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Customer Focus
 
At Dane Realstar we pride ourselves in giving top quality service to all our customers.

As one of the UK’s leading suppliers of drycleaning equipment we have our reputation to maintain.

We understand our customer’s needs and wants, we supply equipment to enhance their day to day operation and profitability.

 

July 2013 

CLS Ltd Ford

     

 

Local West Sussex entrepreneur Chris Edworthy started his dry cleaning career in 2001 when he purchased a south coast dry cleaners and installed his first machine from Dane Realstar, a Realstar T343 18kg slimline 2 tank drycleaning machine, starting a long and good relationship between the two companies.

Following the acquisition of another existing business in Brighton, and setting up an ironing service, Chris also purchased several ironing tables from Dane Realstar.

Following a noticeable drop in counter sales and an increase in contract laundry sales Chris purchased an existing laundry in West Sussex and moved all his equipment to Ford.

Utilising the machinery from his shop and the existing laundry equipment he has built up the business to its current capacity.  

He has several large capacity washer extractors and dryers which together with finishing on the roller ironer enables him to supply high quality laundry at a competitive price.

On securing the contract to clean and finish the chef’s uniforms from a local well known holiday resort, he decided he needed a dedicated shirt finisher and laundry press.

Knowing the quality of the equipment and service supplied by Dane Realstar, and after watching the machine in action at Clean UK 2012 he approached Dane for the purchase of a Fimas shirt finishing unit including the collar cuff press, which incorporates a 50 litre boiler producing steam for the finisher also purchased was a Fimas Laundry Press with a built-in boiler.

The machinery was delivered and installed by Dane Realstar Engineers and as expected is producing exceptional results, for the Chef’s wear, with ease.  Chris has also started to promote general shirt finishing too.

A very happy Chris confirmed that Dane took all the stress out of his project and has helped organise the finance of the machinery, “Without Dane the project would not have got off the ground so easily”, explained Chris!

 
 
 

Here is a recent testimonial from Pam Goss of Helston Dry Cleaning Services which was sent to the Laundry and Cleaning Today magazine: 

Dear Editor,

Before starting my drycleaning business and thinking of which supplier to choose I was recommended to go with the family run firm of Dane Realstar, headed by Paul Higgs, and right from the start I was so pleased I did.

For those of us who have a drycleaning machine supplied and maintained by Dane Realstar we are very fortunate indeed.

I am their most southerly customer based in Helston, Cornwall, and on the few occasions when I have had a problem either Paul or his son, Nick, have been with me within 24 hours sorting things out.  Now that is what I call service and with Paul’s wife Sheila, manning the phone they make a formidable team.

To those drycleaners reading this who are thinking of changing their machine and cannot quite make up their mind which supplier to go with, if you choose Dane Realstar I can personally guarantee a reliable machine with a fantastic back up service.

Pam Goss
Helston Dry Cleaning Services
Helston,
Cornwall


Here are a small selection of our happy and satisfied customers who chose Dane Realstar…

 

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